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Worcestershire County Council internal gold meeting in respect of COVID 19- Issue 9 6th April 2020

CLICK HERE TO DOWNLOAD Look after yourself whilst staying at home

CLICK HERE TO DOWNLOAD hospital-discharge-patient-leaflet

Key Messages

  • Reminder that the Here2Help email is the first point of contact if people want to offer assistance or gain support. The other option is the telephone contact number which is staffed 8am-8pm 7 days a week – 01905 768053.
  • Carers who support a family member or friend who require support should contact the Worcestershire Association of Carers on http://www.carersworcs.org.uk or call the Helpline 0300 012 4272.
  • PPE remains an issue, but we are providing an email – and a helpline (01905 768053) for all Providers to contact Commissioners if they have a supply problem or other issues.
  • A significant delivery of additional supplies is imminent. The focus for this will be for Social Care with PPE relating to the NHS is being managed separately.
  • We continue to build the picture of community action in the county in order to provide support to the most vulnerable and to establish if any of the Shielded Cohort are slipping through the net of the wider Government
  • Over 290 beds are available across the Acute Hospital sites, with additional capacity of 80 beds in Community Hospitals and 130 additional Care Home beds. We have options on 300 Hotel rooms, and we block purchased additional Domiciliary Home Care.
  • There is ongoing support for independent providers to assist with financial sustainability and the supply of PPE if needed.
  • At present there is less need for ventilation in Acute Hospitals, which is in line with what has been observed nationally.
  • The NHS are completing system wide stress tests on the acute, community and primary care capacity which are to be complete by the end of this week.
  • We are working with the District Councils in a single, countywide group to provide accommodation for all those rough sleepers in Worcestershire who will accept it
  • Places for children and young people continue to be provided in schools, colleges and early years settings across Worcestershire that have remained open during the Easter holidays.
  • We have launched a mental wellbeing campaign called “Look after yourself whilst staying at home”. (See attached leaflet) We would appreciate it if you could share this on your social media accounts or send it by email to your residents.

Key Service Areas

Adult Services

  • Please see the attached Discharge from Hospital Leaflet.
  • To ensure we have appropriate levels of domiciliary care available for individuals on discharge from hospital we have secured appropriate hotel accommodation across the county to ensure individuals are safe and cared for following discharge from hospital. This will be free for the individual and once it is determined that they can return home a range of services will be available to provide support should it be needed.
  • Recruitment campaign ongoing with redeployed staff receiving training.
  • Approximately 150 new enquiries continue to be received daily through the here2help website, with a similar number of calls being taken over the phone through the Access Centre.

Children’s Services

  • Social Care capacity holding up, with additional shifts being worked and visits reduced to statutory minimum and carried out ‘virtually’ wherever possible.
  • Direct support provided to those leaving care who are living independently, especially around the Social Distancing message.
  • Calls for additional PPE remain.
  • Lower numbers of vulnerable children are attending school than expected but we are working hard to encourage attendance.
  • Government have confirmed they will provide additional funding to those pupils entitled to free school meals whilst at school during the Easter holidays.

Community Services

  • All Libraries and Museums remain closed
  • Registering of deaths is now taking place over the phone.
  • Trading Standards are actively raising awareness of potential scams
  • Support is being given through volunteers and through community groups to assist with pharmacy deliveries.
  • Food parcels continue to be distributed to the individuals within the Shielded Cohort / those in urgent need.

Economy & Infrastructure

  • All major infrastructure project construction sites are now temporarily shutting down in a controlled manner
  • All Household Waste & Recycling Centres remain closed
  • District Councils continue to support each other with the current challenge regarding refuse collections, with the aim to get back to normal schedules next week.
  • Additional goggles and other safety equipment are being sourced from schools across the county.
  • Thoughts turning to what steps can be taken in readiness for any potential recovery, with particular focus on highways maintenance.

Workforce and Training

  • Daily communication update issued to staff
  • The volunteer redeployment form for use by staff who may have capacity to support critical roles where resource is currently limited or where we believe there will soon be a shortage is now live.
  • County Hall remains closed to the Public
  • Close liaison taking place with relevant Trade Union organisations throughout this crisis has been well received.

Communications

  • Messages around Mental Health wellbeing advice and tips for home working
  • “Wrap around” for free local newspaper being distributed from Thursday. development for distribution next week

COVID-19 STATISTICS

Official statistics and information are available on the link below:

https://www.gov.uk/government/publications/covid-19-track-coronavirus-cases

WHERE CAN I GET FURTHER INFORMATION, HELP AND ADVICE?

Here2help

There will be many vulnerable people in our community who will have to self-isolate. This site will provide a central location for the vulnerable that are unable to seek help from family, friends and neighbours.  You can request help, volunteer to help and find useful resources.

Want to help/volunteer or need assistance

http://www.worcestershire.gov.uk/here2help

http://www.worcestershire.gov.uk/coronavirus

NHS Website for information on Coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/

Look After Yourself Whilst Staying At Home- Here2Help Worcestershire

 

CLICK HERE TO DOWNLOAD ADVICE SHEET – Look after yourself whilst staying at home

Worcestershire Council Council COVID-19 Update for CALC

Worcestershire County Council COVID-19 Update for CALC
3 April 2020

Organisational position
Worcestershire County Council is delivering a One Worcestershire approach. We are working alongside our colleagues in District Councils, the NHS, our MPs and with our other partners including Worcestershire’s voluntary sector organisations.

Key Messages
• Stay at home

• Observe social distancing

• Wash your hands regularly

• If you are vulnerable and have received a letter from the NHS, register for support via:

https://www.gov.uk/coronavirus-extremely-vulnerable

• Or call 0800 0288327, the Government’s dedicated helpline.

Key operational activities/focus/priorities
• We are working with our district council colleagues and with the voluntary sector to build a picture of community action in order to establish if any of the Shielded Cohort are slipping through the net of the wider Government campaign as well as to support those others who are or who may become vulnerable

• We have managed to block purchase up to 300 hotel rooms to assist with the placing of patients who need additional support after hospital discharge

• We are working with the District Councils to provide accommodation for all those rough sleepers who will accept it
Key operational activities/focus/priorities • Through local sourcing we are providing every care setting in Worcestershire with additional supplies of hand sanitiser

• All adult care services remain covered but Nursing Homes are coming under pressure. Overall, there is still enough capacity in Domiciliary Care and we continue to block purchase domiciliary care from the private sector.

• In a single day this week 150 new enquiries were received through the here2help website with a further 140 calls taken through our Adult Social Care Access Centre.
Key operational activities/focus/priorities

• Schools across Worcestershire are preparing to open during Easter holidays for children of critical workers and for vulnerable children

• Vouchers being issued to pupils entitled to free school meals, with most supermarkets accepting them.

• All major infrastructure projects are now shutting down in a controlled manner.

• All household waste & recycling centres are closed. District Councils are working to continue to provide refuse collections. Support is being provided when it is required.

Where can I get further information, help and advice?

Here2Help.

There will be many vulnerable people in our community who will have to self-isolate. This site will provide a central location for the vulnerable that are unable to seek help from family, friends and neighbours. You can request help, volunteer to help and find useful resources.
Want to help/volunteer or need assistance http://www.worcestershire.gov.uk/here2help

Where can I get further information, help and advice?

County Council website for Coronavirus information http://www.worcestershire.gov.uk/coronavirus

NHS Website for information on Coronavirus https://www.nhs.uk/conditions/coronavirus-covid-19/

CLICK HERE TO DOWNLOAD THE FULL CALC Briefing 3.4.20

Coronavirus Assistance

Wyre Piddle Parish Council
Coronavirus assistance
Steve Charlton , a resident of Wyre Piddle, has very kindly agreed to be the central point for the village for all prescriptions from Abbottswood Medical Centre and Ogles. They will deliver your prescription to his address and he will then deliver to your door so over the coming weeks you may see him quite regularly.
As a reminder, if you have any other needs for example; shopping, mowing the lawn or just someone to chat to on the phone during this very difficult time, we have many volunteers in the village who are willing to help. Please contact any one of us and we will allocate a Volunteer to support your needs –

Claire Paul on 07852546705 or via email

John Paul on 07805651502 or via email

Jenny Wilks on 07530482053 or via email

Wyre Piddle Community Facebook page

Stay safe and well

Working for the people of our Parish

Wychavon District Council advice

Click below to download useful information.

CLICK HERE TO DOWNLOAD Coronavirus resources for social prescribing

CLICK HERE TO DOWNLOAD Mind check list CORONAVIRUS

ALSO…….

Affected services

Our waste and recycling collections continue to operate as normal thanks to the dedication of staff at FCC.

To support this, we have stopped taking bulky waste collections until further notice.

We are offering businesses the opportunity to suspend their commercial and recycling collections to support them.

We are asking people on social media not to carry out house, garage or shed clearances unless they can store the waste for a period of time. The Household Recycling Centres are currently closed as it is classed as non-essential travel and we cannot accept side waste, as it would overwhelm our standard service.

The full list of affected services is available at http://www.wychavon.gov.uk/coronavirus

Social distancing rules
Police are now enforcing social distancing rules. In the first instance they will attempt to do this by consent but have the power to fine people if they refuse to comply.
We have already received reports of people gathering in our play areas and have worked with police to disperse them.
To report breaches of social distancing rules the police have asked people to use the online 101 reporting service.

Community Response Update
Many thanks for letting us know all the fantastic things you’ve been doing within your communities.
Changes are being made to the Worcestershire Here 2 Help campaign we mentioned to you in the last update and it will be more widely promoted from next week.
The Here2Help website provides a central location for those members of the community that do not need urgent help and are unable to seek help from family, friends and neighbours.
There are two forms people can fill in on the main website http://www.worcestershire.gov.uk/here2help
I need help – this is to support those who have nowhere else to turn for help with things such as collecting shopping or medicines, walking their dog etc. It is not intended as a service for those who already receive Adult Social Care help or who can ask family, friends or neighbours for help or are already linked with a community group in their area.
Tell us how you can help – for those who can offer assistance through volunteering, delivering essentials etc Anyone unable to complete the form online, can phone 01905 768053 where someone will be able to help you fill in the online form. This number can be used Monday to Sunday between 8am and 8pm.
Once people register for help, they will receive an email notification confirming their request has been received.
Requests for help will be responded to within 24 hours and someone will discuss with them in more detail their needs and what support can be offered.
Anyone who offers help may have their details passed on to a local volunteer or community group to help mobilise support needed.
Residents who have received a letter from the NHS asking them to self-isolate for 12 weeks and are deemed extremely vulnerable, can also use this number to request help with care, medicine and support with daily living.
Worcestershire County Council is responding to requests and has received more than 70 appeals for help since it went live on Monday evening, all with varying needs but most centre upon food supplies or medication collections. They will track the type of concerns which are coming through so they can ramp up that response and identify gaps in support.
If you know of any volunteers, groups or organisations who are offering help please ask them to fill in the offer of help form. https://capublic.worcestershire.gov.uk/CommunityPublic/OfferOfHelp.aspx?_ga=2.261372612.819327287.1584958627-808813890.1582819890

NHS Volunteering
The NHS call for a volunteer army has had over 500,000 responses. We are waiting to hear about how this army links with the here2help scheme. The current advice from County Council is to promote and register for both:
https://www.england.nhs.uk/2020/03/your-nhs-needs-you-nhs-call-for-volunteer-army/

Health & Wellbeing / Welfare Checks
Attached is a Mind Wellness checklist and social prescribing coronavirus resources which you may find useful to share with relevant people.
In addition to this Malvern Hills District Council is putting on weekly challenges linking to physical activity and wellbeing on our YouTube channel – https://www.youtube.com/channel/UCL-C-fgcehHzMYyxqgp414g
As you will appreciate the current situation is moving swiftly. We will continue to update you as and when we have more information.

Ian Dipple
Joint Marketing and Communications Manager Malvern Hills District Council and Wychavon District Council Civic Centre, Queen Elizabeth Drive Pershore, WR10 1PT

Wyre Piddle Parish Council Coronavirus Assistance

Wyre Piddle Parish Council – Coronavirus Assistance
You should have received a letter from the Parish Council with details of how to help, or get help if you are required to self-isolate in the next few weeks or months. If you did not receive a letter or you need help with shopping or collecting prescriptions, etc please contact:

Claire Paul – 07852546705,
John Paul – 07805651502, ">
or Jenny Wilks – 07530482053, ">
Many people in the village have volunteered to offer help and support.
Please do not hesitate to ask.

If you are able to offer help and have not yet put your name on the volunteer list please contact us. If you know someone who may benefit from assistance please encourage them to get in touch. You can also find out more on the Wyre Piddle Community Face book page if you have access.

It is imperative that we all contribute to minimizing the spread of this highly contagious virus by following all government advice. Those who have been advised to self isolate and anyone with symptoms should not go out to get supplies. Sadly we must all maintain social distancing. A sad and worrying time for all. Thank you for the good will and spirit of everyone in the village.

Click here to download the above – WPPC Coronavirus assistance

Below are a few examples of places to try for food deliveries.

Pershore Produce, New Rd, Pershore, 01386 552645 http://www.pershoreproduce.co.uk
Worcester Produce, Ascot Rd, Pershore, 01386 562402 http://www.worcesterproduce.co.uk

Please see more details here:

 

Wychavon District Council Social Distancing Whilst Outside- Guidance

Click Below to download.

Wychavon District Council- Social Distancing Whilst Outside- Guidance

Supporting Communities with Guidance and Advice on Coronavirus (COVID-19) – Community Action

Please see below links to a banner and poster for Supporting Communities with Guidance and Advice on Coronavirus (COVID-19) – Community Action.

Supporting Communities with Guidance and Advice on Coronavirus (COVID-19) – Community Action BANNER

Supporting Communities with Guidance and Advice on Coronavirus (COVID-19) – Community Action Poster

Coronavirus- Sources of Advice

SOURCES OF ADVICE

The coronavirus situation is fast-moving and there is an increasing amount of misinformation online. We should be using government advice to inform decisions and be checking that advice regularly.

Public Health England has FAQs that will be updated regularly

• This guidance, developed with the Department for Business, Energy and Industrial Strategy, aims to assist employers and businesses in providing advice to their staff

• You may find the advice from ACAS useful in considering any employment-related matters that may impact your local council

• For further reading, the Local Government Association has published a very useful list of different government advice sources

Useful links
Latest Government advice
Regularly updated information for the public on the outbreak, including the current situation in the UK and advice about the virus and its symptoms, as well as statements from the Chief Medical Officer on confirmed cases in the UK.

The Government has published its Coronavirus action plan, which outlines what the health and social care system across the UK has done to tackle the outbreak, and what it plans to do next.

Public Health England has produced a dashboard with information on confirmed cases of coronavirus.